Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can fix track misalignment issues the same day you call. Our technicians carry the necessary tools and parts to complete repairs on-site within 1-2 hours. For urgent situations, we offer priority scheduling to get your door working as quickly as possible.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment is typically caused by loose mounting brackets, impact damage from vehicles or objects, worn rollers, or improper installation. Weather changes and regular wear over time can also contribute. Regular maintenance can help prevent these issues and extend the life of your garage door system.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations to fit your budget. We work with several financing partners to provide competitive rates and convenient payment plans. Contact us to discuss your project and learn about qualifying criteria and available options.

Question 4

What areas do you serve?

Accepted Answer

We proudly serve Bucoda and the surrounding communities including Centralia, Chehalis, Tumwater, Olympia, Lacey, Yelm, Tenino, Rochester, Grand Mound, and Rainier. If you're unsure if we service your area, give us a call and we'll be happy to help.

Question 5

What warranty do you offer on your work?

Accepted Answer

We stand behind our work with a 10-year warranty on all labor. Additionally, manufacturer warranties apply to all parts and doors we install. Our commitment to quality means if something isn't right, we'll make it right – that's our absolute satisfaction guarantee.

Question 6

Do you offer emergency services?

Accepted Answer

Yes, we provide 24/7 emergency garage door services for urgent situations. Whether your door is stuck open, won't close, or poses a security risk, our team is available to respond quickly and get your door functioning safely.

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